Valerie Trapunsky
CEO
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Last updated: March 29, 2019
This Privacy Policy covers how ChatterBoss, LLC and the ChatterBoss mobile application treats Personally Identifiable Information (as defined below, "PII") and other information that ChatterBoss collects. When using any of our services, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize ChatterBoss to use your information in the United States and any other country where ChatterBoss operates.
For the purposes of this Privacy Policy, “PII” is information that identifies a specific individual or household, such as name, address, email address, and/or phone number. For the purposes of this Privacy Policy, PII does not include any data or information that does not identify anyone individually including, without limitation, data and or information that has been aggregated, de-identified, and/or anonymized so that it does not identify a specific individual or household and does not allow a third party to easily identify a specific individual or household.
By using ChatterBoss and accepting the Terms of Service, you agree to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCEPT THE TERMS OF SERVICE AND YOU MAY NOT USE THE CHATTERBOSS MOBILE APPLICATION AND/OR CHATTERBOSS' SERVICES.
Scope of Privacy Policy
This Privacy Policy applies to PII and other information collected by ChatterBoss through your use of ChatterBoss's services and does not apply to any other information collected by ChatterBoss through other means (as described below). When you navigate away from the ChatterBoss’s Site to websites controlled by third parties, you leave the ChatterBoss’s Site, at which point our Privacy Policy no longer applies. We do not provide a notice warning to our users when they are leaving the ChatterBoss Site.
The Information We Collect
The ChatterBoss Service includes the collection, aggregation, analysis, and organization of online shopping requests and other information to provide users an integrated, actionable environment to manage and obtain maximum benefits from their purchasing activities. By registering for an account with ChatterBoss, you are authorizing us to gather, parse, and retain data and information from shopping requests you make, as necessary to deliver and support our services. As described below, ChatterBoss is able to offer its services to users through the development and marketing of aggregate and anonymous consumer data.
ChatterBoss collects PII when you register for a new account with ChatterBoss. When you create or reconfigure an account with ChatterBoss, you provide some personal information, including, but not limited to social media information such as but not limited to your usernames, passwords, email addresses. Further, residential and/or business information including address, state, zip code, etc. may be collected. Some of this information, for example, your name and username, may be listed publicly or otherwise publicly viewable on our services. You may also provide information necessary to use ChatterBoss, such as the login credentials for online merchants or other Internet accounts that you link to ChatterBoss. We may also collect PII from you in other ways, such as contacts with our customer support team. We collect PII when you use your phone number and email to the ChatterBoss mobile application. For example, when you log in with your credentials, we may collect the PII you have made available, such as your name and profile picture.
Phone or Email Sign-On
We collect PII when you use your phone number and email to the ChatterBoss mobile application. For example, when you log in with your credentials, we may collect the PII you have made available, such as your name and profile picture.
Non-PII Collection and Use
Whenever you visit chatterboss.com, our servers may automatically record information (log data) created by your use of the ChatterBoss services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We may
receive log data when you interact with our services, for example, when you visit our website(s) or use our apps or otherwise sign into our services, interact with our email notifications, use your ChatterBoss account to authenticate to a third-party website or application or visit a third-party website that includes a ChatterBoss button or widget.
In connection with our ChatterBoss mobile application, ChatterBoss may use tools or third-party analytical software to automatically collect and use certain data that does not directly identify you, such as (i) device properties, including, but not limited to a unique device identifier or other device identifier ("UDID"); (ii) device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data such as country or region; (v) other similar data as reasonably required by ChatterBoss to enhance the services and other ChatterBoss products and services. ChatterBoss does not share such data with third parties. Further, we may collect your location through GPS, Wi-Fi, or wireless network triangulation in order to obtain your location for the purposes of providing our service. We may use geolocation data to build a client history in order to bring the most services to you.
ChatterBoss may use and disclose to ChatterBoss's service providers the collected non-personal data for purposes of analyzing usage of the services, advertisement serving, managing and providing the Services, and to further develop the services and other ChatterBoss services and products. Occasionally we work with other companies for the purposes of data processing or market research product development purposes.
You recognize and agree that the service providers utilized by ChatterBoss may combine the information collected with other information they have independently collected from other services or products relating to your activities. These companies collect and use information under their own privacy policies.
Information Collected via the App
Depending on your device, our application may request certain permissions that allow it to access certain parts of your device including your device data. By default, you must grant these permissions before the respective device information can be accessed by our application. Once the permission has been given, you can revoke it at any time, and it is your responsibility to adjust the settings in accordance with your preferences. In order to revoke these permissions, you may refer to the device settings or application settings. The exact procedure for modifying such permissions may depend on your device and software aswell as particular version of that software. Please note that the revoking of such permissions might impact the proper functioning of the application. If you grant any of the permissions listed below, your information may be collected by the application, however, that information will not be shared with any third parties without your permission or explicit action within the application:
How We Use Your Personal Information
Our Use Of PII
We use PII for internal and service-related purposes only and we may disclose PII to the vendors and suppliers who provide various services to us. ChatterBoss does not rent, sell, or share PII with other people or nonaffiliated companies for marketing purposes. We may allow access to other ChatterBoss data, under non-disclosure agreements, to develop improvements to our services.
Third-Party Site Support And Usage
If you authorize us to place new orders or cancel orders on your behalf using ChatterBoss’s technologies, the data in your email, including PII, will be subject to that third-party website's terms of service and privacy policies, even if you have also directly signed up for a ChatterBoss account.
Further, ChatterBoss may use a variety of third-party services to help provide our services, such as hosting our blog(s), and to help us understand the use of our services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share
information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address), to help us measure ad quality and tailor ads. For example, this allows us to display ads about things you may have already shown interest in.
Anonymous Use And Sharing
We may share with third parties anonymized information about ChatterBoss users' transactions. Such consumer behavior and information may be of value to third parties in the performance of marketing services, including evaluating market trends and/or under a joint marketing agreement to provide services that will be of particular interest and relevance to you. Again, such information will not include PII. When you deactivate your ChatterBoss account, your PII is permanently disassociated with your purchase data. The anonymized purchase data itself may continue to be incorporated in our databases and prepared analyses. This Site does not receive or respond to the DNT Header.
Legal Sharing For Protection Of Us, You, And Others
We may disclose PII to third parties who are: assisting us in protecting against or preventing actual or potential fraud, unauthorized transactions, claims, or other liabilities, or to investigate potential fraudulent or questionable activities. We may disclose PII in response to legal process, for example, in response to a court order or a subpoena. We may disclose PII in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities or suspected fraud, violations of our Terms of Service, or as we believe may be otherwise required by law.Merger or sale. If all or substantially all of ChatterBoss or its assets are sold or transferred, PII and other information we have collected may be treated as an asset and transferred to the acquiring party. We reserve the right to send you certain communications relating to ChatterBoss, such as service announcements and administrative messages that are considered part of your ChatterBoss account.
Cookies And Related Technologies
Like many websites, ChatterBoss uses cookies and similar technologies to collect additional website usage data and to improve our services, but we do not require cookies for all parts of our services. A cookie is a small data file that is transferred to your computer’s hard disk. ChatterBoss may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to customize and improve our services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some or all of Chatterboss’s services may not function properly if you disable cookies.
How We Secure Your Personal Information
ChatterBoss takes commercially reasonable efforts to limit access to your PII. We have put in place strong physical, electronic, and managerial procedures in an effort to safeguard and help prevent unauthorized access, maintain data security, and use correctly the PII we collect from you.
No data transmissions through the Internet or mobile devices, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot eliminate fully all security risks associated with PII and technical mistakes are possible. We do not ensure or warrant the security of your PII or any data or information you transmit to us and you do so at your own risk. If ChatterBoss learns of a security systems breach involving PII, then we may attempt to notify you electronically. You agree that we may communicate with you electronically regarding security, privacy, and administrative issues. We may post a notice on our website if a security breach occurs. If this happens, you will need a web browser enabling you to view and access chatterboss.com. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), you should notify us at admin@chatterboss.com.
International Visitors
ChatterBoss’s services are hosted in and intended for use in the United States by U.S. residents. We may transfer your PII within ChatterBoss including to any of our worldwide affiliates acting on our behalf and in accordance with this Privacy Policy.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States to ChatterBoss. By providing your PII you consent to any transfer and processing in accordance with this Privacy Policy.
How to Contact Us
If you have questions or suggestions, please email ChatterBoss at admin@chatterboss.com.
How to Review or Correct your Personal Information
Upon request, we will provide an individual with access to PII that we have collected about them (provided that they have given proof of identity). This information can be requested by sending us an email through the email link provided above or writing to us at the above address. This information can be corrected by sending us an email through the email link provided above or writing to us at the above address.
How We May Update Our Privacy Policy
From time to time, we may use PII for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change, we will immediately post any adjustments to our Privacy Policy on ChatterBoss’s platforms. Unless we notify you otherwise, the revised Privacy Policy will be effective at the time we post it. Your continued use of the ChatterBoss and/or Service after a revised or updated version of the Privacy Policy has been posted constitutes your acceptance of that new Privacy Policy.
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